Tenant Check-in

On the first day of the tenancy period, our clerk will meet the tenants at the property, with the keys to be handed over and the inventory document.

The clerk will thoroughly check the property, ensuring that the inventory represents a fair and accurate description of the condition and cleanliness of all areas making detailed notes on the inventory where changes have occurred since the original compilation.

Thereafter, the clerk will take meter readings and appraise the tenants of any pertinent issues, which may include:

• inspection of any areas of existing damage and assurance that this is fully documented in the inventory
• inspection of the gas safety certificate, where appropriate, and notification if no certificate is found at the property
• notification of any missing soft furnishing fire safety labels
• location of utility services meters, central heating boiler and thermostat and smoke alarms
• notification of parking restrictions, advising of any dedicated parking spaces serving the property and whether any garage is for the tenant’s use or not included within the tenancy

The final part of the check-in procedure involves producing a declaration to accompany the inventory, complete with a list of the keys handed over. This document summarises the overall condition and cleanliness of the property and its fixtures and fittings and any contents, which the tenant signs.

Finally, the clerk will hand the keys into the tenant’s possession, wish them luck in their new home and the check-in procedure is complete.